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Everything related to your user account on Mixfame
What is a Cast Box?
A Cast-Box is a tool that Casting Directors can use, simply put, a Cast-Box is a collection of talent that Casting Directors can put together for various reasons. Casting professionals use this tool to scout and find the cast that they may need for upcoming shoots or projects. So although this may not mean you have been selected for a certain job, it's a great indicator that your profile is getting noticed and some well-deserved attention! Want to get your profile noticed? Look here.(http
How do I reset my Password?
Enter your email address or the mobile number you have used for your Mixfame profile on this page to request a "Password Reset email with instructions. If you do not receive the email with instructions after entering your details, kindly check SPAM folders on your email inbox. You can always contact firstname.lastname@example.org with questions.
Setting Your Communication Preferences
Want to control which emails you receive from us? Follow the below steps to making sure you're getting the emails you want! Head to your Dashboard Scroll down to the "Account Options" Box Click "Communication Preferences." Unsubscribe from the messages you don't like by checking the boxes provided. Subscribe and unsubsc
How to Upload Headshots
To upload your headshot go to your Dashboard Click the camera icon in the bottom-left corner of the headshot frame. Click on the "upload" button and select your headshot. Once your chosen image will appear, you will have the option to crop it accordingly. If you need to rotate your images use the rotate options below the image before saving. Once you're done and your picture click "I'm Done!". You'll be taken back to your Dashboard and your
Handling Your Videos
Uploading Videos: The first thing you need to do is make sure the video you want to add to your profile is uploaded to either YouTube.com or Vimeo.com Head to your Dashboard and scroll down to the "Add Media" box and clicking "Upload Video" Copy the link from your uploaded video on YouTube or Vimeo into the provided box and click "Add Video". After a few seconds, your video will appear to the right
Customising your URL
To Customise your URL head to you Dashboard. Scroll down to the "Account Options" Box Click "Change Public Profile URL.". From there you can type in your custom URL
Why Was My Headshot Removed?
Your headshot may have been removed due to it not meeting the required standards Casting Professionals look for when shortlisting talent. In the long run, removing your headshot is for your benefit, if we know your Headshot will not decrease your chances of being shortlisted it will never be deleted. Your headshot will likely be removed if it includes the following Full Body Photo Multiple people in the photo The image is not clear Something is obstructing your face There
Uploading your Audio
Uploading Audio: Be sure that your audio is in either mp3. or wav. format and no bigger than 10mb. From your Dashboard, scroll down to the "Add Media" box and click "Upload Audio" Click "Select a File" a window from your computer will open and you can select the audio file you wish to upload. You can then type in the "Audio Title" in the respective box and a subtitle in the box below. Click "Upload Audio". The file will appear just to
To delete your account, visit your dashboard and scroll down to "Close Account". If you close your account, all applications, images, video or any other content you have uploaded as well as recommendations, likes and messages - will be deleted and can't be restored again.